·         Register Claims as soon as receipt of notification is received from the insured and upload correspondence to IIRIS.

·         Provide Claim Ref. to clients as soon as registered.

·         Prepare Claim note & obtain approval from appropriate Managers

·         Prepare and send discharge receipts to the insured for their signatures.

·         Send reminder emails as necessary.

·         Send Preliminary Notification to FAC-Reinsurers.

·         Receive their Re. No. & file it/upload in IIRIS

·         Filing the papers as needed

·         Sending Credit Notes to Clients for their record  & Accounts Department for  payment upon settlement of claims/ issue of credit notes.

Any additional tasks assigned by manager, as per changing business need.