Duties & Responsibilities:

·       Walk in clients – new business/renewals quotes & policy issuance

·       Handle queries via the telephone - new business quotes & policy issuance

·       Walk in clients – policy endorsements (cancellations, refunds, extensions)

·       Walk in payment collection, payment over the phone

·       Documents uploading as per process requirements

·       Cross Sell/Upsell - seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

·       Ensure compliance with Anti money Laundering policies of the UAE or with the rules & regulations established by the RTA / IA or the other government bodies with regards to insurance operations.

·       To maintain accuracy and transparency in all operations under direct access and control. Accurately enter motor vehicle / policy holder’s information into the Premia / Beyontec / Ezyensure systems to generate insurance policy, endorsements / renewal advice.

·       Co-operatively work in a team environment to meet departmental goals and objectives.

·       Comply with Quality Standards and TAT’s.

·       Safeguard the assets / cash / property in custody in the overall best interest of the Company.

·       Perform any other tasks assigned by the reporting Manager relevant to the job function of undefined nature which may arise from time to time.