Retail Sales Consultant

Customer Support
Dubai
07/07/2023
د.إ7,500.00 - د.إ8,000.00 /monthly

Full Time

Job expired!

Role – Retail Sales Consultant Role Purpose To Offer Exceptional customer service whilst maximizing all sales opportunities  Key Accountabilities  • Deliver excellent customer service  • Follow the sales process in order to maximize sales  • Understand features and benefits of all Travelex product lines  • Use every opportunity to upsell and cross-sell  • Recognize the warning signs of questionable transactions and mitigate possible effects of the   sale. • Adhere to promotional marketing offers • Manage till stocks • Achieve individual KPI’s/target • Fully investigate over and shorts (differences) and report • Adhere to company and location policy and procedures ,including Audit, Risk, Health & Safety, Security and customer service requirements • Ensure compliance to legal and corporate requirements • Maintain high standards of housekeeping and presentation of stores • Contribute to the success of the team • Complete training within required timelines Role- specific Experience and Skills • Retail , cash handling and/or banking experience • Good customer service skills  • Good numerical ability • Good knowledge of product , services and procedures  • Demonstrated experience working with computer systems • Ability to work independently as well as in a team environment  • Ability to handle routine activities with attention to accuracy and detail • Flexibility to work different shifts and locations as required • English language skills     General experience and personal qualities  • Self- aware , open minded with a high degree of personal and professional integrity • The ability to build and manage relationships , developing trust and credibility with customers, partners, peers , teams , internal and external stakeholders  • A strong record of performance delivery in their areas of expertise , through increased sales and /or performance against KPI’s  • The ability to analyze issues and solve problems • Drive customer focus in everything we do to gain and retain high quality customers for the long term success of Travelex